Terms & Conditions

We aim to deliver your order within 7 working days. Worldwide deliveries may take a little longer. We only charge your credit or debit card with the goods when they are sent and we charge only the value of the goods which are sent.

All our prices listed include VAT at the appropriate rate. Orders sent outside the EU will be VAT exempt and always subject to a postage and packaging charge. Our items are subject to availability. The right to refuse or restrict any order is reserved.

Security and Data Protection

Patra Selections observes the code of practice covering the use of personal data as outlined in the data protection act of 1984.

We do occasionally make names and addresses (but never email addresses or credit cards details) available to companies whose products we think may interest you, unless you have told us not to.

Internet standard encryption technology is used to scramble your sensitive data when you transmit it to us. Cookies enable a better customer experience between our patra website and you as a user. Use of cookies, enables us to remember you if you return to the website. Cookies are not computer programs and cannot spread viruses. They will only hold and use as much information as the users have disclosed to the website.

Ordering Offline

Order by Phone 24 hours a day on 0870 444 0606

Order by fax 0870 444 1082

Order by post to Patra Selections Ltd. 1-5 Nant Road, London NW2 2PS.

For Customer Services Call Monday to Friday 9am - 5pm on 0870 444 299 when our friendly, experienced staff will be delighted to help you.

Payment Details

When purchasing online or by phone you may pay by credit or debit card. We accept Mastercard, Visa, Delta and Switch. We will only charge your card when we dispatch your order and you will only be charged for the items despatched at that time.

You may also send us a crossed cheque or postal order in payment for your order.